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Terms and Conditions at IzintabaDeposits:Deposits to be made within 2 working days of confirmation to secure reservation. Midweek and weekend bookings: 50% of total booking cost to secure booking, balance payable on arrival. Long weekends, Easter, Christmas and New years: 50% of total booking cost to secure reservation, balance payable one week before arrival. Please Note: We DO NOT have credit card facilities Banking Details:
Refunds: For normal weekends and weekdays, deposits will be refunded when a booking is cancelled 2 weeks prior to the scheduled date of arrival or when an equivalent replacement booking can be obtained. For long weekends, Easter, Christmas and New Year, 8 weeks notice of cancellation or an equivalent replacement booking is required for the deposit to be refunded. No refund for no-shows or early departure. Check-in/out times: Normal check-in time is after 14h00 and check-out time is 10h00. Earlier or later times by prior arrangement only. Servicing of Lodges: Our standard tariff includes servicing once a day from Monday to Saturday before 12h00, but not on Sundays or public Holidays. Where guests require servicing on those days, this can be arranged at an additional cost. This must be requested where possible at the time of confirmation of the booking. Ready prepared meals: It is possible to order ready-prepared meals such as lasagne, quiches, braai-packs, poitjies and desserts aswell as picnic breakfast baskets. Orders must preferably be placed at time of confirmation of booking and will be delivered to your cottage on a daily basis. Meals made for a minimum of 4 people. Please enquire about menus. Ready made meals can also be ordered and picked up from the Bush Stop Café in Vaalwater. A full catering service can also be organised through the Bush Stop Café. Please enquire for contact details. Game Drive/Bush Braai: A 2-3 hour guided game drive followed by a 3 course dinner at our bush braai site around a raging bonfire under an African sky. Must be booked in advance, minimum of 6 people. Game Drives and Bush Walks: Although you are welcome to do your own game drives and bush walks, guided game drives and walks can be booked at an additional cost of R70 per person Other: There is limited cell phone reception. Mtn is generally better than Vodacom. To ensure the peace and quiet which our guests expect when in the bush, there are no T.V's in the lodges. However, guests are very welcome to watch the main sports events on the TV at the main house reception. Conditions of Booking: Our intent is that the preservation of our unique natural environment and the comfort of all of our guests will take precedence over the wishes of any individual. As a result our offer of accommodation is subject to the following conditions: We trust that all our guests share our love for our fauna and flora and our pristine surrounds and expect that nothing in their behaviour should suggest otherwise.
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Email: info@izintabalodge.co.za Mobile: +27 (0)82 705 7708
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